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O&M Spare Parts and Field Asset Tracking, KSA

From coffee chains to petrochemical plants, buyers and suppliers in fifteen industries run purchasing, deliveries and field assets on ENTEK. Pick yours.

15industries on ENTEK

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Industry 12 / 15 · Industrial and utilities

Operations and maintenance

Spare parts and field assets, kept apart per client.

O&M companies serve many client sites at once. ENTEK keeps purchasing, field assets and reporting separate per client and per site.

What teams run on ENTEK

  • Per client, per siteBranches and roles keep each contract’s data in its own lane.
  • Site KPIsOrders, spend and deliveries per branch on one dashboard.
  • Field assets in viewGenerators, fuel tanks and vehicles report status from the field.

Solutions used

CorporateIoTSupplier

ENTEK.AI helps operations and maintenance companies run many client contracts on one platform without mixing them. Each client site is a branch with its own users, orders and spend. Spare parts come from 320+ verified suppliers, and ENTEK IoT shows generators, fuel tanks and vehicles reporting their status from the field.

How do O&M companies keep each client contract separate?

Add every client site as a branch, with its pin on the map and its receiving rules for driver, working hours and vehicle. Then link each supervisor or technician to the branches of their contract, so they see and order only for those sites. Roles control the rest: a role you set up can create RFQs and track orders but not see billing or manage users. Credit limits can be set per project.

How do we source spare parts for a maintenance job?

Raise a structured RFQ. Add the parts from the catalogue or by hand, attach the datasheet (PDF, DOC or XLS, up to 10 MB), link the RFQ to a project and set the priority to Urgent when a machine is down. AI checks the category of each line, because the category decides which suppliers are invited. You can also compare each supplier's record for the last 30 days, including returns and cancellations.

How do we watch field assets and report to each client?

In ENTEK IoT, Fuel Tank marks each tank Healthy, Low or Critical and records refuels and unexplained drops. Generator shows running status on the site map, and Fleet puts vehicles on a live map. Each rule runs every 30 seconds, and the named people hear by email, SMS or WhatsApp within about a minute. Each branch page in ENTEK Corporate shows orders, alerts, and last and next maintenance, and exports for the client report.

TaskModuleWhat you get
Keep each contract apartLogisticsA branch per client site, staff limited to the branches of their contract
Buy parts for a jobProcurementRFQ linked to a project, Urgent priority, AI category check per line, purchase order issued on award
Pick a supplier on its recordKPIs & SLAs30-day record per supplier (on-time deliveries, returns, cancellations), compared side by side
Watch field assetsIoT & OT (Fuel Tank, Generator, Fleet)Healthy, Low and Critical tank levels, generator running status, vehicles on a live map
Hear about a faultKPIs & SLAsDevice rules checked every 30 seconds, alerts by email, SMS or WhatsApp, Acknowledge
Report per siteAnalyticsBranch totals, branch page with last and next maintenance, CSV export